Airbnb التعليقات التطبيق

ナイス‼️

ナイス

Love the concept - the app is giving me issues

I'm a host and have been a guest several times. I love Air Bnb, don't get me wrong BUT the app has been giving me constant issues for the past month on the host side of things. The calendar doesn't load, I keep getting locked out of my account, I keep having to uninstall and reinstall the app for it to work and it's really aggravating especially for the business that I'm trying to maintain via the app. I think the developers really need to look into this issue. Thanks!

Search function horrible

Searching for properties with city and date entered. Often stalls out and never produces results or even a message.

Sign in verification error

Slide verification picture doesn’t show up

New update crashes on iPhone

I just updated the app and it crashes every time I put dates in. Bad update!!!

Quit working

Was day dreaming about my future trips to Italy. Everything was going fine. I was searching for a private bedroom with one bed when I decided to hit the option button for entire apartment. Now the app won’t work. It keeps saying that I have selected too many filters so I went into filters and selected reset but it won’t reset the filters. I then deleted the app and turned my phone off waited a few minutes before restarting my phone and then downloaded the app again. Same results. I’m using an iPhone 7 running iOS 11.0.3

App is buggy

Showing no results no matter the location / date

Redo-search on map doesn’t work on iphonex

I’d try to tap on the “redo search in this area” 100 times, slow, fast, double tap... it only works 1/10

Travel

I love using air bnb when I travel, so many options and hosts to choose from!

Air BNB Benefits

Air BNB is an amazing way to share your home and meet people from all around the world. People are wonderful and the culture is amazing. Thank you for allowing us to be a part of this wonderful journey.

Very happy with the app and Airbnb

I've been hosting with AirBNB for over a year now and it's always been great. Support service is so well trained and awesome, too. During this time I've seen continuous improvement in the iOS app and am very satisfied that I can pretty much handle everything I need in terms of day to day operations from my phone.

Great interface

Looks great. Easy to understand. Not overcomplicated.

Notifications not great.

Sometimes has a notification but no message. Otherwise would be 5 stars.

Credit card

The add a credit card UI isn’t working correctly. Otherwise the app is good. As a designer, I found the hierarchy of some UI screens to be out of order. There’s also something a bit odd about hiding the Book It button while scrolling around the rental pages. Maybe just put the button at the top of the screen so I don’t have to wonder, ‘How do I even book this?’

Airbnb App is Fab!

We so appreciate this Airbnb App and all its features. You guys at Airbnb who are doing the behind the scenes work are doing a great job! You are to be commended for well thought out, user friendly navigation. 5 stars all the way!

Such a robust company can afford to do better.

The app is a bit slow when switching from messaging to calendar views. Could also have better functionality, eg - a way to itemize extra charges in price settings (bkfst, luggage storage), or a way to set different prices for different seasons. Having to switch from travel to host just to view messages is lame. There should be an ‘all messages’ option.

Easiest money I’ve every made!

For any multi unit owners out there, you need to get on board with Airbnb! They make it extremely easy to connect you to your guest and payout is seamless and simple. As a host I can’t wait to purchase an additional multi unit building and continue on this journey with Airbnb!

Love this service

Air BNB has allowed is to travel more than we ever imagined.

Worst experience of my life

Booked an Airbnb for my family vacation in FL. One in Tampa and the second in Orlando. One in Tampa was in the ghetto and the host claimed to be in one of America’s top rated neighborhoods. The house was filthy and rundown. Second house in Orlando, Airbnb called to tell us our reservation was canceled 1 hour before we arrived. Will never use again. Ever.

No non smoking filter

No filter for finding non smoking apartment. Woke up in a cloud of smoke at 4am. I'm a singer and had to cancel the very gig I was traveling for.

I'm not allowed to book anything.

As far as I know, being a trump supporter excludes me from renting through airb&b. I'm also not a fan of the cameras that are being found inside the rentals. Call me old fashion, but I think I'll stick with hotels. They don't discriminate against people for their political views.

Love AirBnB

Air BNB is by far the best source for renting short term vacation rentals.

Awesome

It is the best app ever

Comment

AirBNB provides a good service but the site is difficult to navigate around when traveling and no WiFi available, especially easy access to the messaging.

Calendar problems/too many questions submitting reviews

The app is good, but the calendar is slow or never loads at all. Also when submitting guest reviews it ask you to take a survey or refer a friend every time and is quit annoying, please remove this!

I’ve had several issues

And Air bnb customers service is the absolute best. I love this company.

AirBNB ROCKS!

This idea of sharing what you have with the world has changed my life for the best! I used to be so concerned about getting back home to maintain the costs, keep work flowing steadily, and focus on the steady grind of life. With AirBNB I suddenly feel like a touch of Native American culture is brought back to the land, where people can enjoy the world, share more with one another, and become more confident while doing so. Not only has AirBNB helped with the costs of homeownership, it has broadened my spiritual perspectives as well. From the optimistic travelers who visit, to suddenly having the freedom to travel while reliable and trust worthy people enjoy the Casa brings an abundance of fulfillment and joy. I have only been doing this for half a year. It fits my personality perfectly, and allows me some room to improve while learning the ropes. Most everyone who visits is tenacious with the goal being to enjoy life, and air bnb seems to bring those people together as a collective. I like being a part of something, not just being handed a pay check. I like to know how it works from the ground up, and air bnb is a way to connect with who you really are, all while giving you pride of homeownership, together with Airbnb we can make the world a much more graceful place, with options that stream clear around the globe. Bnb is something I plan to be a part, and dedicate myself to, not only being an A plus 5 star bnb, but also a 5 star bnb traveler as well. This is the best thing that happened to America since the 4th of July was created. Thank you bnb for giving me a feeling of independence back into my step. Time to get stepping now, gotta guest checking in a few hours, nothing like having a steady job, just on the opposite side of the house. Way to go bnb ers’, Air BNB Rocks!!! Hope to see you all at the Grotto Cave Pool house here in the valley real soon!

Awesome!

All hosts have been great, highly recommend when you need time that costs about less the a cost of a good hotel three star.

Airbnb grows friendships and good will

My guests over the last several years have been a steady reminder that optimism, kindness, joy and adventure comes in many forms. And is not diminished but enhanced as we pay it forward to our fellow man.

Airbnb Server Issue

Received multiple notifications during booking of airbnb server error. Resulted in 30 min delay in booking, while trying multiple times and price per nite increased by $14. For folks who value efficiency of airbnb app and service, this is unfortunately unacceptable performance

Be careful

Air BnB will scam you. When looking at locations they will tell you to hurry and book and that you can simply cancel leaving the consumer to think they are safe to book in an emergency and cancel if you change your mind but there is a $5 service fee for every cancellation and sometimes a big cancellation fee from the BnB. I just spent $45 thinking Air BnB had my back. I'll be more wary. Also while traveling in Italy the app stopped working many times.

App is horrible

The idea of this app is great and I have used it to book stays, but the app is horrible. Glitches everywhere, nothing works smoothly. Go to their website instead...

Easy and convenient

Very useful!!

Generally love Airbnb but install sucked.

I just wanted to browse. Forget about an account, which I have of course, but I should not have to spend 10 min to “hello world” post install. I tried Facebook login which led to google login where I had to put in Username and Password anyway. Felt way too clunky. Again, love Airbnb just for a first time install on mobile it sucked.

Nonexistent Customer Service

There are a lot of issues with prices fluctuating on listings - even when doing searches seconds apart and with the same travel dates AND WHEN BOOKING. Found a listing in Miami that I wanted to book for NYE, put in my travel dates and it said $88/night. Wonderful, I thought. Went through the booking process (which though I can appreciate the safety aspect of verifying my identity, hindsight it made the process more frustrating since it was a waste of my time), got to the end to confirm my booking, and magically the listing price increased to $219/night. Confused and frustrated, I went to the chat group with Roechelle. I had submitted screenshots of the problem and explained the situation. I was provided a blanket response that didn’t even relate to my concern. I re-explained myself, and was told “can you tell me the name of the property”. Despite this being viewable in the pictures i submitted, i conveyed the information to her. She responded with “yes, i found the property and it’s a dynamic listing, so prices vary based on dates/demand”. Again, that wasn’t my concern/question, and it doesn’t take a customer service rep to make that deduction. So i re-explained myself (for the third time) and got this response: “sorry you’re confused about the listing prices. Thank you and let me know if i can answer any other question”, and though I don’t work in customer service, even I know that it’s against best practice to elude to the customer that they’re wrong. Also, Roechelle - I HAD DOCUMENTATION, and you didn’t even answer my first question. Yet I was the one who was confused? I concluded the chat with “No, I’m not confused. There is a problem with the methodology of the listings. Since you’re not able to help, please cancel my Airbnb account and I’ll give my business to your competitor.” My Airbnb account was cancelled (without email notification, or a response confirming this would take place), so I have since deleted the app, downloaded Home Away instead, and I will not recommend Airbnb to friends or family based on this poor experience.

Fix your app

Update your app again, not working on iphone x can not click into all the apartments

Bugged application

Very bugged application.

Don't rent long-term!!!!

Do yourselves a favor and don't rent long-term with this company. I literally spent about 40 minutes on hold today while the case manager for my current rental tried to decipher their cancellation policy. Like... if the policies are too confusing for the "experts", how the hell do they expect your typical consumer to understand what they're signing? She said she would call me back when she still didn't have an answer after all that time on hold. I have yet to hear back from her. And everyone I have talked to from Customer Service appears to be clueless and apathetic to the tenants. Great company for the hosts.. not so much the consumer.

Very Buggy!!

Buggy during login, keeps freezing and asking for “verification” but screen is completely blank. Unusable!! Onto VRBO we go...

Traveling

Easy for Me

A frustrating to use app

Yes.

Sends You to Wrong Location

The AirBnB app fails to give you the correct address and location. It is always slightly off a block or two. Why? Happened over and over in Turkey and Greece. So we start knocking on doors. Travel all day, then can’t find the place. That’s a huge problem for both hosts and guests.

Worst scanning ID experience ever!!!!

Couldn’t book my place because the darn app can’t scan ID’s with iPhone X

Disappointed

Downloaded app through an Offerwall; Airbnb did not pay out reward for making a reservation. Can not enjoy app due to deceptive and unfair practices. Will not use in the future.

Horrible company and experience

They cancelled my wife experience booking just 10 mins before it started. We had a booking to Lake Tahoe the host canceled and they promised us that they will help us find a new place and pay the difference when we found the new place they did not pay us the difference. I have spent over 5k this month on Airbnb. They really don’t know how to treat their customers it is certainly one of the worst companies out there with the worst customer service.

Отвратительное приложение

Зарегистрироваться просто невозможно, требования к паролю какие-то космические. После выхода из приложения обратно не пускает, просто так ему пароля недостаточно, смс с подтверждением ждали 10 минут. Зачем добавлять такой функционал, если он настолько усложняет использование приложения?

Stuck in uploading profile ID

It took me hours to upload my ID and it kept saying they had trouble reading it. Don’t know why!!!!!! Spent hours uploading the ID photo again and again!!!! Very frustrating!!!!

Cannot log in

After entering username and password it opens a web page to Airbnb.com and tells me to verify myself. How? It just loads my account with a web browser and no prompts to verify! Only option it gives me is to log out of the app. Extremely frustrating.

The app never works.

I love Airbnb but I have to give the app 1 star because it *never* works for me. It hasn’t for months. When I was logged in and tried to search for anything it, or do basically anything with my account, it would give me an error message. I deleted and re-downloaded the app, and now it won’t even let me log in. Same error message. Insanely frustrating because I use Airbnb a lot when I travel.

1st AirBnB stay

Was perfect!

Amazing platform

This app will let you get accommodation for cheap prices with trusted hosts. However, the customer service needs improvement with the wait times.

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